# Phone numbers & porting

> Get a local number and send its calls to the right place.

## Your number and more

Your plan includes one phone number, chosen when you sign up. During early access, support adds extra phone numbers on request: add credit in Billing, then email [support@rinzo.ai](mailto:support@rinzo.ai) with the area code you’d like. Extra numbers are paid from your calling credit. Your plan includes one phone number. Each extra number costs $5 a month, taken from your credit every 30 days, or prepay it in the Control panel: $3 a month for 12 months ($36 upfront) or $2 a month for 24 months ($48 upfront). If your credit can’t cover an extra number’s monthly fee, we keep it for 7 days, then release it.

## What’s available

The number included in your plan is a local number in a US or Canadian area code, chosen from available inventory when you sign up. Number availability varies by area code. Toll-free numbers are available by request: email [support@rinzo.ai](mailto:support@rinzo.ai).

## Send calls somewhere

A new number needs a destination. Use it as your main number and answer it with AI answering, or assign it to a user, ring group or [SIP trunk](https://rinzo.ai/docs/sip-trunking.md). See [Call routing](https://rinzo.ai/docs/call-routing.md).

## Keep an existing number

You can forward calls from your current number to Rinzo and keep your current service: see [Forward your existing number](https://rinzo.ai/docs/forward-your-number.md). Moving (porting) a number from your current provider is available by request (email [support@rinzo.ai](mailto:support@rinzo.ai)). How long a port takes depends on your current provider, so keep that service active until your number works on Rinzo.

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The Markdown version of https://rinzo.ai/docs/numbers/. An index of every page: https://rinzo.ai/llms.txt. 911 and emergency calling are not supported during early access.