# AI receptionist for auto repair shops > AI receptionist and answering service for auto repair shops. Answer service and drop-off questions and connect drivers to your service advisors. Automotive · AI answering service Stay with the vehicle. Keep the service desk reachable. Drivers call about repairs, maintenance, drop-offs, and the car already in your shop. Rinzo answers questions from your business information and connects callers to the service advisor who can help. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month →](https://signup.rinzo.ai/) [Call our AI receptionist: +1 604 455 3737](tel:+16044553737) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. A call in your business Illustrative conversation · responses depend on your setup **Caller** “Can I leave my car before you open?” **Rinzo AI Receptionist** “I can explain our early drop-off instructions. For a particular booking, I can also connect you with the service desk.” Next step **Service desk** Why the first answer matters ## Work in the bay and work on the phone happen together. Your next customer may need a simple answer about the vehicles you service or your key-drop process. Make that information available without pulling a technician away from a job, and send repair-specific discussions to the desk. Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them. [How the AI Receptionist works →](https://rinzo.ai/ai-receptionist.md) The calls you know well ## What callers can get help with. ### Service and vehicle questions Explain the repair and maintenance services you list and any vehicle types or makes you specialize in. Transfer questions about a specific fault to the service team. ### Drop-off and collection Share your hours, approved key-drop instructions, and general collection process. Staff confirm individual arrangements and when a particular vehicle is ready. ### Estimates and existing work Connect callers asking for an estimate, repair approval, or an update to a service advisor. They can check the job record and explain the next step. Your information. Your way of working. ## Give it the details your callers need. Put common service and arrival questions in your business information. Keep workshop status and parts availability with staff who can check them. Configure a useful service-desk fallback so a caller can leave a message if the advisors are busy. Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready. ### Start with these details - Services and vehicle specialties - Opening hours and drop-off instructions - General estimate and approval process - Service desk and parts contacts Keep a route to a person or voicemail for questions that need more help. Beyond the first conversation ## The rest of your phone system is here, too. ### One number for the workshop Use separate extensions for the service desk, office, and other customer-facing staff. [See how it works →](https://rinzo.ai/docs/extensions.md) ### Call history for the office Review the date, time, and duration of calls in the Control panel. [See how it works →](https://rinzo.ai/docs/usage.md) Part of your business phone system ## AI answering. A team behind it. Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary. [Explore the phone system →](https://rinzo.ai/platform.md) ### Included in your plan The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing. The whole phone system, a business number, and 100 minutes a month. No per-user fees. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Plans and pricing →](https://rinzo.ai/pricing.md) [Calling rates →](https://rinzo.ai/rates.md) Before you get started ## Questions from auto repair shops. Rinzo is in early access. [See current availability](https://rinzo.ai/availability.md) and [how information is handled](https://rinzo.ai/privacy.md). ### Can it tell a customer their car is ready? It does not read your workshop-management system. Route repair-status and collection-time questions to the service advisor who can confirm them. ### Can it answer questions about the makes we service? Yes. Add your service scope and any exclusions to the business information. The receptionist can explain those details and offer a service-desk handoff. ### Can it explain our warranty on repairs? Yes, from the warranty terms you publish. Whether a particular repair is covered depends on the job record, so route those questions to a service advisor. ## Explore related industries [General contractors →](https://rinzo.ai/industries/general-contractors.md) [HVAC companies →](https://rinzo.ai/industries/hvac.md) [Cleaning services →](https://rinzo.ai/industries/cleaning-services.md) [All industries →](https://rinzo.ai/industries.md) ### More in Automotive [Auto detailers](https://rinzo.ai/industries/auto-detailers.md) [Car dealers](https://rinzo.ai/industries/car-dealers.md) [Towing services](https://rinzo.ai/industries/towing.md) Your business. Your first month free. ## Your next inquiry deserves a good answer. A phone system for your team, an AI receptionist, a business number and 100 minutes. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month](https://signup.rinzo.ai/) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. --- The Markdown version of https://rinzo.ai/industries/auto-repair/. An index of every page: https://rinzo.ai/llms.txt. 911 and emergency calling are not supported during early access.