# AI receptionist for funeral homes > An AI receptionist and answering service for funeral homes that answers calmly, shares service information, and connects families to your staff quickly. Personal & family services · AI answering service A calm, respectful answer when families call. Families may call at any hour, often at a difficult moment. Rinzo answers with your funeral home’s information and connects callers to your staff, including an on-call contact you choose for after hours. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month →](https://signup.rinzo.ai/) [Call our AI receptionist: +1 604 455 3737](tel:+16044553737) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. A call in your business Illustrative conversation · responses depend on your setup **Caller** “My father passed away this morning. What do I do?” **Rinzo AI Receptionist** “I am very sorry for your loss. I will connect you with a member of our staff now.” Next step **On-call funeral director** Why the first answer matters ## Every call deserves a person who can help. Your staff may be with a family, leading a service, or away from the office. A dignified first answer can share practical information and, when a family needs someone, transfer them promptly to the people who care for them. Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them. [How the AI Receptionist works →](https://rinzo.ai/ai-receptionist.md) The calls you know well ## What callers can get help with. ### When a death has occurred Configure an immediate route to your staff or on-call contact for families who need help now. The receptionist should not ask for more than your team requests before connecting the call. ### Services and arrangements Explain the general services you offer, such as funerals, memorials, and cremation, from your own descriptions. Arrangement details and pricing discussions go to a funeral director. ### Visitation and service information Share your location, parking, and visitation hours from published information. Questions about a particular service go to staff, who can confirm the current details. Your information. Your way of working. ## Give it the details your callers need. Begin with a direct route to staff and an after-hours on-call destination, then add general service and visiting information. Have your team review the greeting and tone. Test the on-call transfer and the route when it is not answered. Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready. ### Start with these details - Services offered and general descriptions - Location, parking, and visiting hours - Office and on-call contacts - Published pre-planning information Keep a route to a person or voicemail for questions that need more help. Beyond the first conversation ## The rest of your phone system is here, too. ### An after-hours on-call route Send calls outside office hours to your chosen on-call destination. [See how it works →](https://rinzo.ai/docs/call-routing.md) ### Calls to a mobile Forward the on-call line to a director’s mobile without publishing a personal number. [See how it works →](https://rinzo.ai/docs/numbers.md) Part of your business phone system ## AI answering. A team behind it. Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary. [Explore the phone system →](https://rinzo.ai/platform.md) ### Included in your plan The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing. The whole phone system, a business number, and 100 minutes a month. No per-user fees. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Plans and pricing →](https://rinzo.ai/pricing.md) [Calling rates →](https://rinzo.ai/rates.md) Before you get started ## Questions from funeral homes. Rinzo is in early access. [See current availability](https://rinzo.ai/availability.md) and [how information is handled](https://rinzo.ai/privacy.md). ### Can families reach a person at night? You can configure an after-hours on-call destination, such as a director’s mobile. Your team remains responsible for answering and arranging any attendance. ### Will the receptionist discuss arrangements or prices? It can share general information you supply. Arrangements, pricing, and any family-specific decision should be handled by a funeral director. ### Can it answer questions about a particular service? It can share published visitation information if you add it. Staff confirm details of an individual service and any changes. ## Explore related industries [Wedding & event planners →](https://rinzo.ai/industries/wedding-planners.md) [Law firms →](https://rinzo.ai/industries/law-firms.md) [Insurance agencies →](https://rinzo.ai/industries/insurance-agencies.md) [All industries →](https://rinzo.ai/industries.md) ### More in Personal & family services [Salons & spas](https://rinzo.ai/industries/salons-spas.md) [Nail salons](https://rinzo.ai/industries/nail-salons.md) [Tutoring services](https://rinzo.ai/industries/tutors.md) [Photographers](https://rinzo.ai/industries/photographers.md) Your business. Your first month free. ## Your next inquiry deserves a good answer. A phone system for your team, an AI receptionist, a business number and 100 minutes. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month](https://signup.rinzo.ai/) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. --- The Markdown version of https://rinzo.ai/industries/funeral-homes/. An index of every page: https://rinzo.ai/llms.txt. 911 and emergency calling are not supported during early access.