# AI receptionist for medical and wellness practices > AI receptionist and answering service for medical and wellness practices. Answer office questions and connect callers to reception. Health & wellness practices · AI answering service Make routine office questions easier to answer. Directions, opening hours, and how to reach reception should be straightforward. Rinzo can answer from your public practice information and connect callers to the people who handle appointments and individual questions. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month →](https://signup.rinzo.ai/) [Call our AI receptionist: +1 604 455 3737](tel:+16044553737) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. A call in your business Illustrative conversation · responses depend on your setup **Caller** “Which entrance should I use, and how do I reach reception?” **Rinzo AI Receptionist** “I can explain the entrance information for your location and connect you with reception.” Next step **Practice reception** Why the first answer matters ## Front-desk work includes a steady stream of repeat questions. Your staff welcome visitors, manage the appointment book, and help people who need a person. Providing office information by phone gives callers a useful starting point while those staff conversations continue. Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them. [How the AI Receptionist works →](https://rinzo.ai/ai-receptionist.md) The calls you know well ## What callers can get help with. ### Location and access information Explain the address, entrance, parking, and accessibility details you supply. If you have multiple offices, keep each location’s information distinct. ### Understanding your services Describe your published service categories and general appointment-request process. Requests that involve symptoms, suitability, or individual care should go to the practice team. ### Reaching reception Connect requests for appointments, schedule changes, or a staff member to a configured destination. Staff use your existing systems to verify details and decide the next step. Your information. Your way of working. ## Give it the details your callers need. Scope the initial setup to public information and staff routing. Review the practice’s privacy requirements against Rinzo’s terms before using AI on patient calls. Do not upload patient records; clinical triage and patient-system access are outside this use case. Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready. ### Start with these details - Public service descriptions - Locations, access, and office hours - General appointment-request instructions - Reception and department contacts Keep a route to a person or voicemail for questions that need more help. Beyond the first conversation ## The rest of your phone system is here, too. ### Clear department routes Connect callers to your configured reception or administrative team. [See how it works →](https://rinzo.ai/docs/call-routing.md) ### Phones that suit the practice Use standard SIP desk phones or the browser Softphone for staff. [See how it works →](https://rinzo.ai/docs/phones.md) Part of your business phone system ## AI answering. A team behind it. Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary. [Explore the phone system →](https://rinzo.ai/platform.md) ### Included in your plan The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing. The whole phone system, a business number, and 100 minutes a month. No per-user fees. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Plans and pricing →](https://rinzo.ai/pricing.md) [Calling rates →](https://rinzo.ai/rates.md) Before you get started ## Questions from medical and wellness practices. Rinzo is in early access. [See current availability](https://rinzo.ai/availability.md) and [how information is handled](https://rinzo.ai/privacy.md). ### Is this a clinical triage service? No. Use it for office information and reaching staff. Symptoms, care decisions, urgent medical needs, and patient-specific questions require the appropriate human service. ### Does it connect to our patient records or scheduling system? No patient-record or practice-system connection is provided. Reception staff handle verification, records, and confirmed appointments in your existing systems. ### What happens when a caller describes symptoms? Configure a handoff to your staff for any question about symptoms or care. The receptionist should not assess a caller’s condition or give medical advice. ## Explore related industries [Dental practices →](https://rinzo.ai/industries/dental-practices.md) [Veterinary clinics →](https://rinzo.ai/industries/veterinary-clinics.md) [Salons & spas →](https://rinzo.ai/industries/salons-spas.md) [All industries →](https://rinzo.ai/industries.md) ### More in Health & wellness practices [Chiropractors](https://rinzo.ai/industries/chiropractors.md) [Physical therapy clinics](https://rinzo.ai/industries/physical-therapists.md) [Massage therapists](https://rinzo.ai/industries/massage-therapists.md) [Optometrists](https://rinzo.ai/industries/optometrists.md) Your business. Your first month free. ## Your next inquiry deserves a good answer. A phone system for your team, an AI receptionist, a business number and 100 minutes. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month](https://signup.rinzo.ai/) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. --- The Markdown version of https://rinzo.ai/industries/medical-practices/. An index of every page: https://rinzo.ai/llms.txt. 911 and emergency calling are not supported during early access.