# AI receptionist for physical therapists > An AI receptionist and answering service for physical therapy clinics that shares visit information and routes patient calls to reception with Rinzo. Health & wellness practices · AI answering service More time on the treatment floor, fewer interrupted sessions. People calling a physiotherapy or physical therapy clinic often ask about referrals, first visits, and how to find you. Rinzo answers from the information you publish and connects patient-specific questions to your reception team. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month →](https://signup.rinzo.ai/) [Call our AI receptionist: +1 604 455 3737](tel:+16044553737) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. A call in your business Illustrative conversation · responses depend on your setup **Caller** “Do I need a doctor’s referral before I come in?” **Rinzo AI Receptionist** “I can explain the clinic’s general referral information and connect you with reception if you have questions about your situation.” Next step **Clinic reception** Why the first answer matters ## Therapists and reception staff are often with patients. Between assessments, exercise sessions, and check-ins, the phone can be hard to reach. Give callers reliable answers about your clinic and its process, and send the conversations that need a person to the right staff member. Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them. [How the AI Receptionist works →](https://rinzo.ai/ai-receptionist.md) The calls you know well ## What callers can get help with. ### Referrals and first visits Explain your published policy on referrals, what a first assessment involves, and what to wear or bring. Reception confirms anything that depends on the caller’s situation. ### Services and locations Describe the service categories listed on your website, such as sports rehabilitation or post-surgical programs, and which locations offer them. Suitability for a particular person stays with your clinicians. ### Appointments and existing patients Connect booking requests, schedule changes, and questions about an ongoing plan of care to reception or a configured clinician destination. Your information. Your way of working. ## Give it the details your callers need. Use published service and referral information and give reception a clear destination. Review the clinic’s privacy requirements against Rinzo’s terms before using AI on patient calls. Do not upload patient records or exercise programs; the receptionist does not access your clinical or scheduling systems. Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready. ### Start with these details - Public service categories by location - Referral and first-visit instructions - Opening hours, parking, and accessibility - Reception and clinician destinations Keep a route to a person or voicemail for questions that need more help. Beyond the first conversation ## The rest of your phone system is here, too. ### Routes for each location Send callers to the reception team for the clinic they want to visit. [See how it works →](https://rinzo.ai/docs/call-routing.md) ### Phones for the whole clinic Use desk phones at reception and the browser Softphone elsewhere in the clinic. [See how it works →](https://rinzo.ai/docs/phones.md) Part of your business phone system ## AI answering. A team behind it. Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary. [Explore the phone system →](https://rinzo.ai/platform.md) ### Included in your plan The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing. The whole phone system, a business number, and 100 minutes a month. No per-user fees. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Plans and pricing →](https://rinzo.ai/pricing.md) [Calling rates →](https://rinzo.ai/rates.md) Before you get started ## Questions from physical therapists. Rinzo is in early access. [See current availability](https://rinzo.ai/availability.md) and [how information is handled](https://rinzo.ai/privacy.md). ### Can it advise a caller about an injury? No. Injury questions, symptoms, and exercise advice require a clinician. The receptionist should offer a handoff to your team. ### Can it tell callers which locations offer a service? Yes, from the information you supply. Keep each location’s services and hours current, and publish updates when they change. ### Can it check whether a caller’s insurance or claim covers treatment? No. Coverage and claim questions depend on the caller’s plan and records. Route them to staff, who can explain what the clinic can confirm. ## Explore related industries [Chiropractors →](https://rinzo.ai/industries/chiropractors.md) [Massage therapists →](https://rinzo.ai/industries/massage-therapists.md) [Medical & wellness practices →](https://rinzo.ai/industries/medical-practices.md) [All industries →](https://rinzo.ai/industries.md) ### More in Health & wellness practices [Dental practices](https://rinzo.ai/industries/dental-practices.md) [Veterinary clinics](https://rinzo.ai/industries/veterinary-clinics.md) [Optometrists](https://rinzo.ai/industries/optometrists.md) Your business. Your first month free. ## Your next inquiry deserves a good answer. A phone system for your team, an AI receptionist, a business number and 100 minutes. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month](https://signup.rinzo.ai/) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. --- The Markdown version of https://rinzo.ai/industries/physical-therapists/. An index of every page: https://rinzo.ai/llms.txt. 911 and emergency calling are not supported during early access.