# AI receptionist for towing services > An AI receptionist and answering service for towing companies that explains your services and puts callers through to your on-call dispatcher. Automotive · AI answering service Put stranded drivers through to your dispatcher. Breakdowns, accident tows, and scheduled vehicle transport bring very different calls. Rinzo answers general questions from your towing company’s information and puts callers through to the dispatcher or driver you have on call. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month →](https://signup.rinzo.ai/) [Call our AI receptionist: +1 604 455 3737](tel:+16044553737) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. A call in your business Illustrative conversation · responses depend on your setup **Caller** “My car broke down on the highway and I need a tow.” **Rinzo AI Receptionist** “I can put you through to our dispatcher now so they can arrange help.” Next step **On-call dispatcher** Why the first answer matters ## Your drivers are on the road when the phone rings. A driver hooking up a vehicle cannot also take every call. Someone booking a scheduled transport can learn your service area and process, while a stranded driver should reach your dispatcher as directly as possible. Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them. [How the AI Receptionist works →](https://rinzo.ai/ai-receptionist.md) The calls you know well ## What callers can get help with. ### Roadside and tow requests Configure a direct route to your on-call dispatcher for callers who need a tow. Your dispatcher confirms the location, the vehicle, and when a truck can arrive. ### Service area and vehicle types Explain the areas you cover and the vehicles you can move, from cars to heavier equipment. Callers outside your area hear that early. ### Scheduled transport and impound questions Share your process for booked transport and general instructions for collecting an impounded vehicle. Staff confirm fees, release requirements, and times. Your information. Your way of working. ## Give it the details your callers need. Make the on-call dispatcher the first destination for anyone who needs a tow, and decide where the call goes if the dispatcher does not answer. Keep impound and transport information separate. Test an urgent request, a scheduled booking, and an address outside your area. Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready. ### Start with these details - Service area and vehicle types - Scheduled transport process - Impound lot hours and release instructions - Dispatcher and office destinations Keep a route to a person or voicemail for questions that need more help. Beyond the first conversation ## The rest of your phone system is here, too. ### Ring the whole on-call crew Use a ring group so a call can reach more than one available driver. [See how it works →](https://rinzo.ai/docs/call-routing.md) ### Phones on the road Forward the business number to mobiles so dispatch is never tied to a desk. [See how it works →](https://rinzo.ai/docs/phones.md) Part of your business phone system ## AI answering. A team behind it. Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary. [Explore the phone system →](https://rinzo.ai/platform.md) ### Included in your plan The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing. The whole phone system, a business number, and 100 minutes a month. No per-user fees. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Plans and pricing →](https://rinzo.ai/pricing.md) [Calling rates →](https://rinzo.ai/rates.md) Before you get started ## Questions from towing services. Rinzo is in early access. [See current availability](https://rinzo.ai/availability.md) and [how information is handled](https://rinzo.ai/privacy.md). ### Can it dispatch a tow truck? No. It connects the caller to your dispatcher or on-call driver, who confirms the job. Rinzo does not dispatch trucks, locate callers, or give arrival times. ### What if a caller is in danger at the roadside? Roadside safety is not the receptionist’s job. Callers in danger should contact emergency services. Rinzo cannot call 911 during early access. ### Can it explain how to collect an impounded vehicle? Yes, from the release instructions and lot hours you provide. Fees and individual release decisions stay with your staff. ## Explore related industries [Auto repair shops →](https://rinzo.ai/industries/auto-repair.md) [Car dealers →](https://rinzo.ai/industries/car-dealers.md) [Locksmiths →](https://rinzo.ai/industries/locksmiths.md) [All industries →](https://rinzo.ai/industries.md) ### More in Automotive [Auto detailers](https://rinzo.ai/industries/auto-detailers.md) Your business. Your first month free. ## Your next inquiry deserves a good answer. A phone system for your team, an AI receptionist, a business number and 100 minutes. [$39 USD/month](https://rinzo.ai/pricing.md) (First month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).) [Start your free month](https://signup.rinzo.ai/) Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month. --- The Markdown version of https://rinzo.ai/industries/towing/. An index of every page: https://rinzo.ai/llms.txt. 911 and emergency calling are not supported during early access.