Automotive · AI answering service
AI receptionist for auto repair shops.
Stay with the vehicle. Keep the service desk reachable.
Drivers call about repairs, maintenance, drop-offs, and the car already in your shop. Rinzo answers questions from your business information and connects callers to the service advisor who can help.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “Can I leave my car before you open?”
- Rinzo AI Receptionist
- “I can explain our early drop-off instructions. For a particular booking, I can also connect you with the service desk.”
Why the first answer matters
Work in the bay and work on the phone happen together.
Your next customer may need a simple answer about the vehicles you service or your key-drop process. Make that information available without pulling a technician away from a job, and send repair-specific discussions to the desk.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Service and vehicle questions
Explain the repair and maintenance services you list and any vehicle types or makes you specialize in. Transfer questions about a specific fault to the service team.
Drop-off and collection
Share your hours, approved key-drop instructions, and general collection process. Staff confirm individual arrangements and when a particular vehicle is ready.
Estimates and existing work
Connect callers asking for an estimate, repair approval, or an update to a service advisor. They can check the job record and explain the next step.
Your information. Your way of working.
Give it the details your callers need.
Put common service and arrival questions in your business information. Keep workshop status and parts availability with staff who can check them. Configure a useful service-desk fallback so a caller can leave a message if the advisors are busy.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
One number for the workshop
Use separate extensions for the service desk, office, and other customer-facing staff.
See how it works →Call history for the office
Review the date, time, and duration of calls in the Control panel.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from auto repair shops.
Rinzo is in early access. See current availability and how information is handled.
Can it tell a customer their car is ready?
It does not read your workshop-management system. Route repair-status and collection-time questions to the service advisor who can confirm them.
Can it answer questions about the makes we service?
Yes. Add your service scope and any exclusions to the business information. The receptionist can explain those details and offer a service-desk handoff.
Can it explain our warranty on repairs?
Yes, from the warranty terms you publish. Whether a particular repair is covered depends on the job record, so route those questions to a service advisor.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.