Hospitality · AI answering service
AI receptionist for restaurants and caterers.
Give guests an answer while service is in full swing.
When the dining room is busy or your team is working an event, the phone still rings. Rinzo answers from your restaurant’s public information and directs reservation, group dining, and catering inquiries to your staff.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “Who should I speak to about a private dinner for a group?”
- Rinzo AI Receptionist
- “I can explain our group-dining inquiry process and connect you with the events contact.”
Why the first answer matters
Phone questions compete with the guests already there.
Opening hours, parking, private dining, and how to make a reservation are useful first answers. Put your own policies and contact routes behind those conversations so your team can focus on the service in front of them.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Planning a visit
Explain your opening times, location, parking, and published reservation process. Staff confirm a table, wait time, or any accommodation for a specific visit.
Private dining and catering
Describe the event services you offer and how an inquiry reaches your events contact. Your team confirms dates, menus, guest counts, and a proposal.
Reaching the right person
Route calls to the host stand, manager, or events team. Questions about a current order or a booking go to staff who can check the details.
Your information. Your way of working.
Give it the details your callers need.
Start with visit information and separate destinations for regular service and events. Keep changing specials or availability with staff unless you update the knowledge yourself. Route allergy and ingredient-safety questions directly to the team responsible for food service.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
A route for events inquiries
Give catering and private dining their own destination behind your business number.
See how it works →After-hours messages
Let prospective event customers leave a message when the office is closed.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from restaurants and caterers.
Rinzo is in early access. See current availability and how information is handled.
Can it take a table reservation or food order?
It can explain your process and connect the caller to staff. It does not access a reservation book, order system, or live table availability.
Can it answer questions about allergies?
Allergy, ingredient-safety, and cross-contact questions should go to your staff. The receptionist should offer a handoff to the team who can check the current menu and preparation details.
Can it share today’s hours on a holiday?
Yes. Update your holiday hours in the business information and your call routing before the date, then publish. Test a holiday question before it goes live.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.