Home & property services · AI answering service
AI receptionist for commercial cleaning companies.
Keep the crew on shift. Give facility managers a real answer.
Office managers, property managers and tenants call about contracts, missed areas and extra services while your supervisors are on site at night. Rinzo answers from your service descriptions and gets each request to the right person.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “We manage a 20,000 square foot office in Richmond. Do you do nightly janitorial and what does it cost?”
- Rinzo AI Receptionist
- “Yes, nightly janitorial for offices is our main service. Pricing depends on the scope and frequency, so we start with a walkthrough. Can I take the site address and the best time for one?”
Why the first answer matters
Most calls arrive when nobody is in the office.
Commercial cleaning runs evenings and early mornings. A facility manager calling at 9 am about last night’s service, or a new building asking for a quote, should not end in an unanswered ring or a bare voicemail with no details.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Quotes and site visits
Explain the services you offer by building type, how a walkthrough works and what affects a quote. Take the site address, square footage and schedule the caller has in mind, then send it to the person who books walkthroughs.
Service questions from current clients
Answer from your scope-of-work descriptions and schedule: which areas are cleaned on which nights, consumables, recycling. Route a complaint about a specific site to the supervisor or account manager you name for it.
Calls from staff and suppliers
Let cleaners calling about a shift reach the supervisor on duty, and send supplier calls to the office. Each destination is yours to choose.
A call, start to finish
9:05 am. Last night’s crew is asleep.
A facility manager calls about a missed area and a new quote in the same call. The receptionist takes both requests in a message for the team to review and follow up.
Illustrative call with a fictional business and caller. The receptionist speaks as your business; it mentions being an AI only if asked.
- Caller
- This is Jordan at Harbourview Properties. The third-floor washrooms were missed last night at 400 Granville. And I may have a second building for you to quote.
- Receptionist
- Thank you, Jordan, I am sorry about the washrooms. I can pass the missed-area request to our team so they can confirm what happens next. For the second building, I can include a walkthrough request. Which building is it?
- Caller
- 1200 Burrard, six floors, five nights a week. Can someone come out this week?
- Receptionist
- I will pass that along. I have a request to address the missed third-floor washrooms at 400 Granville, and a walkthrough request for 1200 Burrard, six floors, five nights a week, this week if possible. What is the best number for the account manager to call you back on?
- Caller
- 604 555 0160.
- Receptionist
- Thanks, Jordan. I will include both requests and your callback number, 604 555 0160, in a message for the team. They confirm the work and walkthrough timing.
Set it up for your business
From signup to the first real call.
An afternoon’s work for most commercial cleaning companies. Or send us your website address after you sign up and we build it for you within one business day.
Sign up and choose your number
Pick a local number for the office line, or forward missed calls from your existing number. The first month is free on the monthly plan.
Give it your scope of work
Services by building type, what a standard contract includes and excludes, your walkthrough process, consumables and recycling policies, invoicing contact, hours.
Name a supervisor per site group
Each supervisor’s mobile with the hours they cover, the account manager for new business, the office for invoices. Voicemail with a written summary when nobody picks up.
Test the morning-after call
A complaint about a specific site, a quote request with a square footage, a cleaner asking for the supervisor on duty. Check each message names the site.
Choose when it answers
Typically all day on the office line and overflow for supervisors. Change it in SmartPBX.
Your information. Your way of working.
Give it the details your callers need.
Describe each service in the language facility managers use, with what a standard contract includes and excludes. Name a supervisor destination for each site group and an account manager for new business. Test a quote request, a complaint about a specific site and a cleaner asking for the supervisor on duty before using it on the main line.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
Supervisors on their mobiles
Transfer to the supervisor on duty and take a message when the shift has ended.
See how it works →Messages your office can act on
Every message lands in a voicemail box with a written summary of who called and what they need.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from commercial cleaning companies.
Rinzo is in early access. See current availability and how information is handled.
Can it quote a cleaning contract?
It can explain your services and what affects a price. The quote itself follows a walkthrough by your team. The receptionist takes the request and the site details.
Can it handle a complaint about last night’s service?
It can take the details, including the site and the areas concerned, and route the call to the supervisor or account manager you name for that site. Your team resolves it.
Can our cleaners use it to reach a supervisor?
Yes. Configure a destination for the supervisor on duty, by hours, and callers can ask for a supervisor in their own words.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.