Professional services · AI answering service
AI receptionist for property managers.
One front door for residents, owners, and new tenants.
Property-management calls range from leasing questions to requests for the maintenance team. Rinzo uses the information you provide to explain your processes and connect callers to the right destination.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “I am a resident and need to speak with maintenance.”
- Rinzo AI Receptionist
- “I can connect you with the maintenance contact for our properties.”
Why the first answer matters
Your main line serves people with very different needs.
A prospective tenant, a resident, and an owner should not all have to navigate the same conversation. Help callers reach the team they need while your staff are inspecting properties, meeting contractors, or working with residents.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Leasing inquiries
Explain your general application and tour process, office hours, and service areas. Leasing staff confirm available units, eligibility, and appointment times.
Maintenance contacts
Share your approved instructions for reporting a maintenance issue and route callers to your chosen team. Staff assess the issue and decide what work is required.
Owner and resident questions
Configure separate destinations for management, accounts, and resident services. Account balances, lease terms, and individual cases remain conversations for the relevant staff member.
Your information. Your way of working.
Give it the details your callers need.
Define your leasing, resident, and owner destinations before turning on answering. Include your approved after-hours procedure and a fallback for unanswered transfers. Keep tenant records and property access codes out of the receptionist’s general knowledge. Start from the property-management template: rinzo receptionists template property-management drafts the greeting, instructions, common questions and destinations for a property manager, with blanks for your own prices, hours and policies that you fill in and check before publishing.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
Different routes by time of day
Use office hours and holiday rules to send callers to the appropriate destination.
See how it works →Shared voicemail for teams
Use business mailboxes for follow-up when leasing or management staff are unavailable.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from property managers.
Rinzo is in early access. See current availability and how information is handled.
Does it create maintenance tickets?
It does not connect to a maintenance-management system. It can explain your reporting process, transfer to your team, or route the caller to a mailbox you configure.
Can an after-hours call go to our duty contact?
Yes, configure that destination in your call routing. Your team remains responsible for assessing the request and confirming any attendance or response.
Can one receptionist cover several buildings?
Yes. Describe each property and its contacts in the business information and configure the destinations callers need. Test a question for each building.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.