Professional services · AI answering service
AI receptionist for law firms.
A considered first response, while you focus on clients.
People calling a law office want to know whether they have reached the right firm and who can help. Rinzo explains your practice areas and consultation process, then connects them to the intake team or a named contact.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “Does your firm handle estate planning, and how do I arrange a consultation?”
- Rinzo AI Receptionist
- “I can explain our consultation process and connect you with the intake team.”
Why the first answer matters
The next inquiry does not wait for a meeting to end.
Your team may be in a consultation, preparing a matter, or away from the desk. A clear first response can explain how the firm handles new inquiries without interrupting every conversation already in progress.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
New-client inquiries
Describe the practice areas and geographic scope you provide. Offer a route to the intake team for questions about representation and the next step in your consultation process.
Office and consultation information
Answer practical questions about office locations, accessibility, meeting formats, and what your public consultation instructions say to prepare. Keep the answers grounded in the firm’s materials.
Existing-client calls
Connect callers who ask for a configured lawyer, assistant, or department. Matter updates and document-specific questions go to the person with access to that client’s file.
Your information. Your way of working.
Give it the details your callers need.
Use public firm information for the knowledge base and keep confidential matter files out of it. Configure intake separately from existing-client contacts. Have your team review the greeting and handoff instructions before directing client calls to the receptionist.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
Named contacts and extensions
Give lawyers and support staff their own destinations in the same phone system.
See how it works →Office and after-hours routes
Set a shared mailbox or another chosen destination when the office closes.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from law firms.
Rinzo is in early access. See current availability and how information is handled.
Can it decide whether we should accept a matter?
Your firm keeps that decision. The receptionist can explain practice areas and route an inquiry, while your team handles conflicts checks, suitability, and engagement.
Can callers ask for a particular lawyer or assistant?
Yes. Add the relevant names and destinations to the receptionist’s directory. The transfer follows the phone routing you configure for that person.
Can the receptionist answer after the office closes?
Yes, if you place AI answering in your after-hours route. Decide where callers go when they need a person, such as an intake mailbox for a callback.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.