Health & wellness practices · AI answering service
AI receptionist for veterinary clinics.
A helpful first contact for the people caring for their pets.
Pet owners call about your hours, location, services, and how to arrange a visit. Rinzo answers from your clinic’s information and connects callers to your reception team for the questions that need a person.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “Do you see rabbits, or only cats and dogs?”
- Rinzo AI Receptionist
- “I can check which animals the clinic sees and connect you with reception about arranging a visit.”
Why the first answer matters
Your team may be helping an animal when the phone rings.
Some callers need practical information; others need a conversation with your team. Separate those needs with clear service descriptions and staff destinations, so routine office questions do not depend on a clinical team member answering.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Practice and species information
Explain which animals your clinic sees and the general services you offer. New clients can learn how to contact reception and what your published first-visit process involves.
Visiting the clinic
Share directions, parking, opening hours, and approved general arrival instructions. Location information remains useful even when your reception team is busy.
Staff and after-hours contacts
Route appointment requests, prescription questions, and concerns about an animal to staff. Use your clinic’s approved after-hours contact instructions and keep them up to date.
Your information. Your way of working.
Give it the details your callers need.
Provide public clinic information and decide which questions should immediately go to reception. Review after-hours instructions with the practice team. The receptionist should not diagnose an animal, assess urgency, or advise on medication. Start from the veterinary-clinic template: rinzo receptionists template veterinary-clinic drafts the greeting, instructions, common questions and destinations for a veterinary clinic, with blanks for your own prices, hours and policies that you fill in and check before publishing.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
A route for the reception team
Ring available front-desk colleagues through a shared destination.
See how it works →A distinct business mailbox
Keep general callback requests in a clinic mailbox when your team is unavailable.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from veterinary clinics.
Rinzo is in early access. See current availability and how information is handled.
Can the receptionist tell an owner whether a pet needs urgent care?
No. Your veterinary team or appropriate emergency service must assess that. Configure clear staff handoffs and use the practice’s approved after-hours contact instructions.
Can it explain which animals and services we handle?
Yes. Supply the clinic’s public service information, including any exclusions, and publish updates when those services change.
Can it answer during lunch or when reception is busy?
Yes. Place AI answering in the routes where you want it, and keep a transfer to reception for questions that need your team.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.