DOCUMENTATION

Phone numbers & porting

Get a local number and send its calls to the right place.

Add a number

Pick your first number when you sign up: enter an area code and choose one. During early access, more numbers are added on request: email support@mail.rinzo.ai with the area code you’d like. Each phone number costs $10 a month, taken from your credit every 30 days, or prepay it in the Control panel: $6 a month for 12 months ($72 upfront) or $4 a month for 36 months ($144 upfront). Eligible new accounts (card saved at signup) get their first number’s first month free. If your credit can’t cover a number’s monthly fee, we keep it for 7 days, then release it.

What’s available

Local numbers in US and Canadian area codes; availability varies by area code. Toll-free numbers are available by request: email support@mail.rinzo.ai.

Send calls somewhere

A new number needs a destination. Use it as your main number, or assign it to a user or ring group. See Call routing.

Keep an existing number

Moving (porting) a number from your current provider is available by request (email support@mail.rinzo.ai). How long a port takes depends on your current provider, so keep that service active until your number works on Rinzo.

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