Trades & repairs · AI answering service
AI receptionist for appliance repair companies.
Stay with the repair. Let callers find out if you can help.
Callers want to know whether you fix their brand of washer, fridge, or oven and whether you come to their area. Rinzo answers from your appliance repair information and connects them to the person who books visits.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “Do you repair Bosch dishwashers in my area?”
- Rinzo AI Receptionist
- “I can check the brands and areas we service. Which area are you in?”
Why the first answer matters
Most first calls are the same three questions.
Which brands, which appliances, and which neighborhoods. Answering them while a technician is inside a dishwasher is hard. Give callers those answers consistently and send requests for a visit to your office.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Brands and appliances
Explain which appliance types and brands you service, including any you do not. Callers learn whether to request a visit before reaching your office.
Service visits
Describe your service area, diagnostic fee policy, and how visits are arranged. Transfer the caller to scheduling to confirm a time.
Warranty and parts questions
Share your general policy on manufacturer warranty work and parts. Staff check the status of an ordered part or a previous repair.
Your information. Your way of working.
Give it the details your callers need.
List the brands and appliance types you service, and those you do not. Include your diagnostic fee policy in plain language. Test a brand you do not service and a request about a part on order. Start from the general-trades template: rinzo receptionists template general-trades drafts the greeting, instructions, common questions and destinations for a trade business, with blanks for your own prices, hours and policies that you fill in and check before publishing.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
Extensions for the office and techs
Give office staff and technicians their own extensions on one plan.
See how it works →Call history for follow-up
Review when calls came in and how long they lasted.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from appliance repair companies.
Rinzo is in early access. See current availability and how information is handled.
Can it diagnose what is wrong with an appliance?
No. It can explain your diagnostic visit and connect the caller to your team. Diagnosis needs a technician.
Can it check whether a part has arrived?
It does not read your parts or job system. Route part-status questions to the office.
Can it explain our diagnostic fee?
Yes. Add the fee policy to the business information, including whether it applies toward the repair.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.