Trades & repairs · AI answering service
AI receptionist for roofing companies.
Be reachable while the crew is on the roof.
A homeowner wants to discuss a leak. A property manager needs a replacement estimate. Rinzo explains your roofing services and directs these calls to the people who can take the work forward.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “Do you work on flat roofs for small commercial buildings?”
- Rinzo AI Receptionist
- “I can check our roofing services and connect you with the estimating team to discuss the building.”
Why the first answer matters
An inquiry needs more than a missed-call alert.
People comparing roofers want to know whether you work with their roof type, cover their address, and offer inspections. Answering these basics gives them a reason to continue the conversation with your estimator while the crew keeps working.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Inspections and replacement estimates
Describe how you arrange a site visit and which roof types you handle. Transfer the caller to estimating for availability and a property-specific discussion.
Repair inquiries
Explain the repair services in your business information and how callers reach the service team. Let a person assess the condition, urgency, and appropriate response.
Warranty and project questions
Share the general process for a warranty inquiry, then route it to the office. Questions about an existing job or a particular warranty need staff with the relevant records.
A call, start to finish
Storm week. Every call is urgent to the caller.
A homeowner calls about a leak after a storm. The receptionist takes a clear message for the estimator and sets expectations without promising a time.
Illustrative call with a fictional business and caller. The receptionist speaks as your business; it mentions being an AI only if asked.
- Caller
- We have water coming through the ceiling after last night. How fast can you get here?
- Receptionist
- I am sorry, that is stressful. Our estimator handles storm calls in the order they come in and will call you back to arrange a visit. For now, if water is pooling, a bucket and moving furniture helps; we do not recommend going onto the roof. Can I take your details?
- Caller
- Lee Tanaka, 604 555 0133, 18 Birch Avenue, Langley. Is a tarp something you do?
- Receptionist
- Yes, we do emergency tarping before the full repair. I have an active leak at 18 Birch Avenue, Langley, tarping and repair requested, callback to 604 555 0133. The estimator will call you back to arrange it.
Set it up for your business
From signup to the first real call.
An afternoon’s work for most roofing companies. Or send us your website address after you sign up and we build it for you within one business day.
Sign up and choose your number
Pick a local number or forward missed calls from your existing number. The first month is free on the monthly plan.
Give it your services and storm policy
Repairs, replacements, tarping, gutters; roofing materials you work with; whether estimates are free; what you tell callers during storms; service area and hours.
Route to the estimator and the crew lead
The estimator for new work, the crew lead for jobs in progress, voicemail with urgency when nobody picks up.
Test a storm call and a quiet-day call
An active leak, a replacement quote, and an existing customer asking about a scheduled job. Check the urgent message is marked urgent.
Choose when it answers
Overflow during storm weeks, after hours the rest of the year. Change it in SmartPBX.
Your information. Your way of working.
Give it the details your callers need.
Create clear destinations for estimates and existing customers. Include your inspection process and the limits of any published warranty information. Test a question about a roof type you do not service so the caller gets an appropriate handoff. Start from the general-trades template: rinzo receptionists template general-trades drafts the greeting, instructions, common questions and destinations for a trade business, with blanks for your own prices, hours and policies that you fill in and check before publishing.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
A shared line for estimating
Ring the people responsible for new projects through a group destination.
See how it works →Business messages after hours
Keep callers’ messages in a shared business mailbox for your office to review.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from roofing companies.
Rinzo is in early access. See current availability and how information is handled.
Can Rinzo give a roof replacement price?
It can describe your estimate process and any general information you supply. Your estimator still needs to assess the property and confirm a quote.
Can it explain whether storm damage is covered?
Route insurance and claim-specific questions to the appropriate person. The receptionist does not assess damage, interpret a policy, or confirm coverage.
What should we put in the receptionist’s information first?
Start with your service area, the roof types you handle, and how inspections and estimates are arranged. Add warranty contact instructions once the basics are tested.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.