Trades & repairs · AI answering service
AI receptionist for electricians.
Keep your attention on the work in front of you.
Panel upgrades, EV charger installations, and commercial projects start with questions. Rinzo gives callers information about your electrical business and a route to the right person while your crew is working.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “Who should I talk to about an EV charger installation?”
- Rinzo AI Receptionist
- “I can connect you with the team that handles installation estimates.”
Why the first answer matters
Every ring can interrupt focused work.
Answering a new inquiry should not depend on the electrician on site stopping to find their phone. Give callers a consistent introduction to your company, then let the office or estimating team handle the details that need a person.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Estimate requests
Explain the process for getting an estimate for a panel upgrade, lighting project, or rewiring work. Connect the caller to the estimator who can review the property and scope.
Specialist services
Use your own documentation to explain whether you handle EV chargers, commercial maintenance, or particular installation types. Avoid leaving callers to guess which part of your team they need.
Existing project calls
A customer may need the office, a named team member, or someone handling a current project. Configure those destinations so the receptionist can transfer the call without a long menu.
A call, start to finish
A panel upgrade quote, taken while you are on a ladder.
A homeowner calls about an EV charger. The receptionist explains what you need for a quote, answers the permit question from your notes and takes the site visit request.
Illustrative call with a fictional business and caller. The receptionist speaks as your business; it mentions being an AI only if asked.
- Caller
- I want an EV charger installed in my garage. Do you do those, and do I need a permit?
- Receptionist
- Yes, we install Level 2 EV chargers. An electrical permit is required for a new 240-volt circuit, and we take care of it as part of the job. For a quote we usually need a quick look at your panel. Would you like to request a site visit?
- Caller
- Sure. Roughly what does it cost?
- Receptionist
- Most installations with a nearby panel fall in a range I can give you, and the visit confirms the exact price before the charger itself. Can I take your name, number and address?
- Caller
- Priya Nair, 778 555 0190, 42 Elm Street in Coquitlam.
- Receptionist
- Thanks, Priya. An EV charger installation at 42 Elm Street, Coquitlam, with a site visit requested and a callback to 778 555 0190. The office will call you to arrange it.
Set it up for your business
From signup to the first real call.
An afternoon’s work for most electricians. Or send us your website address after you sign up and we build it for you within one business day.
Sign up and choose your number
Pick a local number or forward missed calls from your existing number. The first month is free on the monthly plan.
Give it your services and typical ranges
Residential, commercial or both; panel upgrades, EV chargers, lighting, troubleshooting; typical price ranges you are comfortable stating; permits and inspections; service area and hours.
Set destinations
The office for quotes, your mobile for job-site questions from existing customers, voicemail when neither can pick up.
Test with the questions you get weekly
A quote request, a permit question, an existing customer asking for you by name. Check the message has the address and callback number.
Choose when it answers
All day, only when nobody picks up, or after hours, in SmartPBX.
Your information. Your way of working.
Give it the details your callers need.
Describe the work you accept and who handles each type of inquiry. Add staff and department names that customers use, then test those requests. Keep technical troubleshooting and safety decisions with your qualified team. Start from the general-trades template: rinzo receptionists template general-trades drafts the greeting, instructions, common questions and destinations for a trade business, with blanks for your own prices, hours and policies that you fill in and check before publishing.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
Extensions for your team
Give the office and crew their own extensions, with no fee for each person you add.
See how it works →Voicemail for a clear next step
Use a business greeting and mailbox when the person a caller needs is unavailable.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from electricians.
Rinzo is in early access. See current availability and how information is handled.
Can the receptionist give electrical safety advice?
Set it up to explain your services and connect callers to people. It should not diagnose electrical hazards or instruct callers to attempt repairs.
Can separate calls go to estimating and the office?
Yes. Add those as configured destinations and describe which inquiries each team handles. The destination can use your existing person or group routing.
Will callers know they are speaking with an AI?
The receptionist answers as your business and mentions that it is an AI when a caller asks. Callers who want a person can ask for one at any time.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.