Trades & repairs · AI answering service
AI receptionist for garage door companies.
Answer the caller whose door will not open.
Broken springs, noisy openers, and new door installations all start with a phone call. Rinzo explains your garage door services from the information you provide and connects callers to the service desk or an on-call technician you configure.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “My garage door spring snapped. Do you fix that?”
- Rinzo AI Receptionist
- “We do handle spring repairs. I can connect you with the service desk to arrange a visit.”
Why the first answer matters
A stuck door rarely waits for office hours.
Some callers need a repair today; others are planning a new door for next season. Give both a clear answer about what you do and where you work, then send the call to the person who can arrange the next step.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
Repair inquiries
Explain the repairs you handle, such as springs, cables, openers, and panels. Transfer requests for a visit to the service desk, which confirms availability and any callout fee.
New doors and openers
Describe the door styles, materials, and opener brands you install. Connect buyers to the person who handles quotes and showroom visits.
After-hours calls
If you offer an after-hours line, add it as a destination in your after-hours routing. Rinzo can transfer the call, but your technician confirms whether and when they can attend.
Your information. Your way of working.
Give it the details your callers need.
Separate repair information from new-door sales information. Add a service desk destination and, if you have one, an on-call technician for after hours. Include a clear instruction that callers should not attempt spring repairs themselves, and test the after-hours path. Start from the general-trades template: rinzo receptionists template general-trades drafts the greeting, instructions, common questions and destinations for a trade business, with blanks for your own prices, hours and policies that you fill in and check before publishing.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
Routes for day and night
Send calls to the office during business hours and to your on-call destination after hours.
See how it works →Extensions for office and crew
Give the office and each technician an extension, with no per-person fee.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from garage door companies.
Rinzo is in early access. See current availability and how information is handled.
Can it send a technician to a customer?
No. It can transfer the call to your service desk or on-call technician. Rinzo does not dispatch or guarantee an arrival time.
Can it explain whether a door is safe to use?
It should not assess safety. Configure it to advise callers to speak with a technician and transfer them to your team.
Can it answer questions about opener brands?
Yes. Add the brands and models you install and service to your business information.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.