Personal & family services · AI answering service
AI receptionist for funeral homes.
A calm, respectful answer when families call.
Families may call at any hour, often at a difficult moment. Rinzo answers with your funeral home’s information and connects callers to your staff, including an on-call contact you choose for after hours.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Monthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.
- Caller
- “My father passed away this morning. What do I do?”
- Rinzo AI Receptionist
- “I am very sorry for your loss. I will connect you with a member of our staff now.”
Why the first answer matters
Every call deserves a person who can help.
Your staff may be with a family, leading a service, or away from the office. A dignified first answer can share practical information and, when a family needs someone, transfer them promptly to the people who care for them.
Use your own business facts, instructions, and documents to shape the conversation. When a caller asks for a person, Rinzo puts them through to a destination you configure. If that person can’t take the call, it takes a message for them.
How the AI Receptionist works →The calls you know well
What callers can get help with.
When a death has occurred
Configure an immediate route to your staff or on-call contact for families who need help now. The receptionist should not ask for more than your team requests before connecting the call.
Services and arrangements
Explain the general services you offer, such as funerals, memorials, and cremation, from your own descriptions. Arrangement details and pricing discussions go to a funeral director.
Visitation and service information
Share your location, parking, and visitation hours from published information. Questions about a particular service go to staff, who can confirm the current details.
Your information. Your way of working.
Give it the details your callers need.
Begin with a direct route to staff and an after-hours on-call destination, then add general service and visiting information. Have your team review the greeting and tone. Test the on-call transfer and the route when it is not answered.
Upload PDF, Word, text, or Markdown documents, review their extracted text, and publish your updates when ready.
Beyond the first conversation
The rest of your phone system is here, too.
An after-hours on-call route
Send calls outside office hours to your chosen on-call destination.
See how it works →Calls to a mobile
Forward the on-call line to a director’s mobile without publishing a personal number.
See how it works →Part of your business phone system
AI answering.
A team behind it.
Rinzo brings the receptionist, extensions, ring groups, business hours, mobile forwarding, and voicemail together in one account. When nobody can take a call, the receptionist takes a message, and it arrives in your voicemail with a text summary.
Explore the phone system →Included in your plan
The AI receptionist is part of your plan, with no monthly fee: you pay $0.10 a minute while it is talking with a caller, in 6-second increments, from your prepaid credit. Your free month includes 30 AI minutes. The call it answers is an inbound call like any other: it uses your included minutes, then costs $0.02 a minute. You choose where it answers in your call routing.
The whole phone system, a business number, and 100 minutes a month. No per-user fees.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Before you get started
Questions from funeral homes.
Rinzo is in early access. See current availability and how information is handled.
Can families reach a person at night?
You can configure an after-hours on-call destination, such as a director’s mobile. Your team remains responsible for answering and arranging any attendance.
Will the receptionist discuss arrangements or prices?
It can share general information you supply. Arrangements, pricing, and any family-specific decision should be handled by a funeral director.
Can it answer questions about a particular service?
It can share published visitation information if you add it. Staff confirm details of an individual service and any changes.
Your business. Your first month free.
Your next inquiry deserves a good answer.
A phone system for your team, an AI receptionist, a business number and 100 minutes.
$39 USD/monthFirst month free on monthly. Prepaid from $19/month with 24-month prepay ($456 upfront).
Start your free monthMonthly plan; then $39 USD/month. Card required. AI talk time $0.10/min on top of calling; 30 AI minutes in your free month.